Reference

fio77 Terms & Conditions: What You Agree To

The fio77 Terms & Conditions set out exactly what you accept when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and access any…

Account eligibility rulesDANA, OVO, GoPay & QRIS wallet termsWithdrawal verification stepsAccess depends on local lawAccount suspension conditions

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What These Terms Cover at fio77

fio77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions govern every interaction you have with fio77 — from phone verification at registration through to requesting a withdrawal back to your DANA or OVO wallet. They cover the games you access (including Fishing God, Bingo and Mobile Legends rooms), the payment rails

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you use (QRIS, GoPay, bank transfer via BCA, BRI, Mandiri or BNI, and virtual account), and the conditions under which your account may be reviewed or restricted. Eligibility to hold an account depends on local law. By continuing past the registration screen you confirm you have
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read and accepted these terms in full. We update these terms when required and display the current version date at the foot of each page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT

How to Reach Us About These Terms

If any clause in the fio77 Terms & Conditions is unclear — whether you're reading from Jakarta or Yogyakarta — our support team is available around the clock to walk you through the specific section that applies to your account or wallet status. Reach us through any of the three channels below; for wallet or withdrawal queries, have your transaction receipt ready so we can check status against your account record without delay.

Team online

Live Chat

Available 24 hours a day, seven days a week directly inside your account dashboard. Raise a terms query and we respond within minutes, not hours.

Email Support

Send a detailed terms question to our support address. We aim to reply within four hours; include your registered phone number so we can locate your account immediately.

Help Centre

Access the self-service Help Centre from the footer of every page. Terms & Conditions articles are grouped by topic — account rules, payment rails, withdrawal steps and eligibility.

POLICY PRACTICES

How We Handle Your Account Under These Terms

Our Terms & Conditions are not static text — they reflect the actual account and payment processes we operate daily.

Phone Verification

We verify your mobile number before your account is fully active.

Wallet Identity Match

The name on your DANA, OVO or GoPay wallet must match your registered account name.

Session Data Retention

We retain game session and transaction logs for a defined period as stated in the terms.

Account Security Clause

You are responsible for keeping your login credentials private.

Terms Update Notification

When we revise these terms, we display a notification on the login screen.

Dispute Contact Path

To raise a formal dispute about how the terms have been applied to your account, email our support team with…

Your Questions About the fio77 Terms & Conditions

Below are the questions we receive most often about the fio77 Terms & Conditions — covering account eligibility, wallet rules, update procedures and how to raise a query. Each answer reflects the current version of the terms.

The current version is always linked in the footer of every fio77 page. The publication date at the top of the document confirms which version applies to your account at the time you log in.

Yes. The payment section of the terms covers all wallet rails including DANA, OVO, GoPay and QRIS. It sets out minimum deposit amounts, identity-match requirements and the steps we follow if a transaction is flagged for review.

Depending on the nature of the breach, we may suspend access, hold pending withdrawals for review or close the account permanently. The relevant clause in the account rules section describes each scenario and the appeal path available to you.

We display a notification on the fio77 login screen whenever the terms are revised. The footer version date also changes. Continued use of the platform after that date means you accept the updated terms.

Eligibility to hold and use a fio77 account depends on local law. If access restrictions apply in your region, you will be notified at the registration or login step rather than after a deposit has been made.

Yes. Our terms include a data retention clause that gives you the right to request a summary of your transaction history and session logs. Submit the request through the Help Centre or by emailing support with your account ID.

Email our support team with your account ID, the date of the action you are disputing and the specific clause you believe applies. We acknowledge disputes within 24 hours and aim to resolve them within five business days.

fio77 Terms & Conditions: What You Agree To

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

How We Handle Your Account Under These Terms

Phone Verification

Wallet Identity Match

Session Data Retention

Account Security Clause

Terms Update Notification

Dispute Contact Path

Your Questions About the fio77 Terms & Conditions

01 Where can I find the current fio77 Terms & Conditions?

02 Do the fio77 Terms & Conditions apply to DANA and QRIS deposits?

03 What happens to my account if I breach the fio77 Terms & Conditions?

04 How do I know when the Terms & Conditions have been updated?

05 Does account eligibility under the fio77 Terms & Conditions depend on where I live in Indonesia?

06 Can I request a copy of my account data as described in the Terms & Conditions?

07 How do I formally dispute a terms decision applied to my fio77 account?

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